HeiTel iTrace for iPhone, iPad & Android


Heitel by Xtralis iTrace

Simple and intuitive operation

With HeiTel iTrace with iCommand you have an efficient emergency and service control center in your hand. With its simple and intuitive operation you have at any time and in any place access to all relevant functions of your video surveillance system.

Manage, protect, monitor

HeiTel iTrace Quad-Ansicht

iTrace HeiTel allows you to view relevant IP cameras of your video surveillance system at any time from your iPhone, iPad or Android device.

The iTrace app is associated uniquely with your FastTrace 2/2E or the HeiTel video gateway of your location. Then you can use the multi-service functions of the HEITEL RMGs as notification of events, commands, and bi-directional audio transmission.

You can see three event snapshots and the accompanying playback sequence in a simple quad view.

Quick notified by e-mail

Heitel iTrace EventYou can configure your FastTrace 2/2E in a way that you are simply informed by email about potential hazards.

The notifications are similar to those notifications that are sent from FastTrace 2E VCP or EMS in the emergency control center. Included in the e-mail are a snapshot of the respective event, date, time, type, unit, and a quick-access button to display the event in the iTrace app.

This function is a premium feature that can be enabled on Xtralis Xchange.


Lights on/gate open – with a single click

HeiTel iTrace iCommandThe administration of doors, gates, lights or other devices is simple with iTrace. By clicking the command menu of iTrace the corresponding device is activated.

Alternatively, you can also enable or disable each of your ADPRO- or HeiTel units at a given location from a distance.

This function is a premium feature that can be enabled on Xtralis Xchange.


Sprechen Sie mit dem Eindringling

HeiTel iTrace AudioThe monitoring of live audio of your site is very easy with the iTrace app from HeiTel.

Simply use the Live-site audio transmission function to judge threatening behavior, identify or even avert.

A iTrace user can initiate the audio transfer function by clicking on the microphone icon in iTrace.

This function is a premium feature that can be enabled on Xtralis Xchange.



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HeiTel iTrace for iPad, iPhone and Android can be used with the following Xtralis products:


Get HeiTel iTrace in the Apple Appstore and Google Play Store




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