Long queues, full waiting rooms, angry customers – get rid of them with cleverQ. This new cloud solution modernizes your complete waiting time management. The system can be set up with just a few clicks and integrates seamlessly into your company.
Next generation waiting time management
for relaxed and satisfied customers
How does cleverQ work?
4 steps to relaxed and satisfied customers
Log in with just a few clicks and your company will be registered with us.
Customers download the cleverQ app and can reserve tickets with you immediately
Always receive up-to-date information about the queue number via push message
Sie sind dran – Kunden ganz bequem mit cleverQ aufrufen
Advantages for you
- no long queues and complaints from customers
- Advertise on the free cleverQ app
- no installation of additional devices and software on site
- compatible with all mobile devices
Advantages for your customers
- free app
- no long waiting times on site
- Waiting time can be used sensibly
- Notification by push message
- intuitive, easy to use available for iOS & Android
Your tool for online waiting time management
With cleverQ you can establish a new waiting time management system in your company in just a few steps. You don’t have to download or install any software or install any additional devices on site. Simply register on our site and you can use cleverQ to its full extent.
With cleverQ you can equalize the waiting time in your waiting area. The result is fewer complaints and stress-free work for employees. With cleverQ, you can view your resources, customer frequency and advertisement at any time and control/optimize them individually thanks to a multitude of evaluations.
The cleverQ online tool for assigning appointments and tickets is available to you at any time, from anywhere and with any terminal device. It is easy to use and intuitive to use.
What you can do with cleverQ
- Easily create, allocate & delete online tickets
- Customize & configure waiting circuits
- Optimization of offers & personnel deployment
- Advertisement switch to cleverQ-App & call monitors
- Always and everywhere up-to-date overview of the number of waiting persons
- Evaluation & analysis of the customers served and the relevant time periods
How can your customers use cleverQ?
For your customers we provide the free cleverQ app (available for IOS and Android). The user can now buy and reserve online tickets from you, conveniently from home or on the go. There is no longer any need to stay in overcrowded waiting rooms.
Just like the waiting time management system, the app is easy to use and intuitive to use. A search field makes it easy to find you. The app automatically displays all relevant local results using the entered search term. If, for example, your customer searches for “doctor”, all companies in the immediate vicinity are displayed. The cleverQ system is therefore also an effective means of acquiring new customers.
Of course, your company can also be found by name, regardless of search term and environment. This makes it easier for your existing customers to reserve tickets. With the integrated feature of GoogleMaps a complete route description and even navigation to your door is possible.
Integration into existing MEM-O-MATIC ® ticket printers
The connection of cleverQ to your MEM-O-MATIC ® Ticketprinter is uncomplicated and simple. With the cleverQ connection Box both systems are connected to one unit, so that you can control everything via a web application on your browser.
When a customer draws a ticket locally via cleverQ, it is recorded and displayed in real time, both on your browser and on the display in the waiting area.
The complete control of the call system takes place via the simple web application. Call up customers, delete or add tickets, create new queues, everything is centrally managed and transferred to the stationary systems and to the cleverQ app.
With the MEM-O-MATIC ® solution you give your customers freedom – because freedom is no longer a matter of waiting.