Dear Customer,

with this wizard you can easily request a service technician. Simply fill out the following pages.

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Nikolaus-Groß-Str. 31
D-44329 Dortmunder

Tel.: +49 231 880857 - 0
Fax: +49 231 880857 - 77

* fields marked with an asterisk are mandatory.
We hereby grant to the terms and conditions of VTIS GmbH to carry out the work listed below:

Cost estimate details:

* fields marked with an asterisk are mandatory.
Your appointment suggestion

Time Slot
Operation Site

* fields marked with an asterisk are mandatory.

At the agreed time a qualified person should be on site. The location should prepared that the necessary activities can be carried without danger to persons and to the object.

Possible additional costs are accepted by the contracting authority for the following conditions:

  • Waiting times imposed through no fault of our own.
  • For additional expense of activities that are based on false information or failure to comply with instructions in this requirement sheet.
  • For the correction of errors that were not caused by delivered and assembled components of VTIS GmbH.
  • For the correction of errors caused by incorrect operation.

Billing is based on the current hourly rates of VTIS GmbH - unless otherwise agreed in writing.

Installation costs are charged at expense. In overtime, night, Sunday and holiday work surcharges¹ are incurred. Waiting times are considered working hours. Service invoices are payable net immediately. (Calculation bases Stand 2/2015)

Working hour service technician: 105 € net
Driving time per hour: 45 € net
Travel expenses per Km: 0,56 € net
Night after usual local hotel costs: at cost plus VAT.
Surcharges¹: from 17:00 – 20:00 - 25%
from 20:00 – 22:00 - 50%
from 22:00 – 24:00 - 75%
from 00:00 – 06:00 - 100%
National Holidays & Sundays - 125%

Dear Customer,

thank you for this assignment.
We will contact you shortly.

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Dear Customer,

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