VTIS Remote Support
You have purchased a video surveillance system from VTIS and have a problem? With VTIS remote maintenance, our system technicians dial up to your video system and solve the problem. Simple, fast and inexpensive.
Before you call us, please download Teamviewer to your PC and start the software.
Contact VTIS Support
+49 231 880857 – 0
Tell us your ID
Tell our system technician your ID and password.
He will now connect to your PC via a secure connection.
Your video system is now maintained
Our system technician will now correct possible errors on your system. Quickly and cost-effectively. The time-consuming on-site support is no longer necessary. Please note that additional costs may be incurred depending on the effort involved.
The system technician will point this out to you at the appropriate time. Please be patient. Depending on the problem, the remote maintenance can also take more time. Your satisfaction is our goal!
More VTIS services
For uncomplicated processing in the event of damage. Claims are only accepted in written form!
With this form you can easily request a service technician.
According to the GDPR, we are obliged to conclude an AVV with our customers in accordance with Art. 28 of the GDPR.