Services
VTIS Remote Support
Did you purchase a video surveillance system from VTIS and have a problem? With VTIS Remote Support, our system technicians can connect to your video system and resolve the issue. Simple, fast, and cost-effective.
1. Start TeamViewer
Before calling us, please download TeamViewer and start the software.
2. Contact VTIS Support
Please call the following number and ask to be connected with an available system technician: +49 231 880857 – 0
3. Provide Session ID
Share your ID and password with our system technician. They will then connect to your PC via a secure connection.
Your video system is now being serviced
Our system technician will now fix any potential errors on your system. Please note that additional costs may apply depending on the effort required. The system technician will inform you at the appropriate time.