How can we help you?

Take advantage of our reliable services if you need support in the context of a project. You are not yet a VTIS customer or cant find what you are looking for? Simply contact us, we will be happy to help you in all matters.

VTIS Remote Support

Simple, fast, cost-effective. The VTIS Remote Support.

Request remote maintenance in just two steps and all troubles or problems will be resolved right before your eyes.

Start Remote Support

RMA form

In case of a defect please use this form for further assistence.

For uncomplicated processing in the event of damage. Please note: Claims will only be accepted in written form.

Open RMA form

Service technician request

VTIS offers fast and professional on-site assistance.

With this form you can easily request a VTIS service technician online. Germany-wide coverage.

Request service technician

eins Risk analysis Every project at VTIS starts with a detailed risk analysis. In this phase, our experts work with you to illuminate all possible danger zones and areas of your company. Of course, we fulfil all your specifications and requirements so that an optimal solution can be found for you. For this purpose, we not only consider all business processes and premises, but also existing security technology. How reliable a security concept really is depends strongly on how well the risk analysis has been carried out. To ensure the best possible quality, our experts are on site for you and evaluate all the details necessary for smooth project planning. Find out more about video surveillance from VTIS. zwei Planning of security concepts Every industry has its own special characteristics, be it competition, market dynamics or simply terminology. In addition, every company has its own philosophies, procedures or strategies. In our 22 years of career, we have learned to recognise, understand and implement these individual characteristics in a solution-oriented manner. Within the industries we often encounter the same problems/requirements as e.g: How do I automatically secure risk areas? How do I prevent large inventory differences or protect myself against theft/burglary? Our security concepts address precisely these specific requirements and provide comprehensible, efficient solutions. In addition, we ensure that all your protection goals are met and that only those measures are implemented, which make sense and are necessary. drei Project management Our experienced project managers are at your disposal to ensure that the project is completed on schedule and economically. Thus, you always have constant and qualified contact persons, who also look after and advise you beyond the implementation phase. vier Installation & Commissioning Our team of qualified technicians ensures smooth installation, commissioning and acceptance of all systems. In order to maintain our quality standards, our employees regularly take part in training courses, further education and QM audits. fünf Service Through regular checks and updates of the most important software and hardware, VTIS ensures that your system always delivers optimum performance. We offer flexible service contracts tailored to your needs - for plants of all sizes. Overview of services for project customers Click images to discover services

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Simply contact us, we will help you in all matters!

VTIS GmbH
Nikolaus-Groß-Str. 31
44329 Dortmund

Mail | info@vtis.de

Tel | +49 231 880857 – 0

Fax | +49 231 880857 – 77