Your satisfaction is what drives us
Services
Use our reliable services if you need support in connection with a project. You’re not yet a VTIS customer, or you can’t find what you’re looking for? Simply contact us—we’ll be happy to help you with anything you need.
Also available as a service package. Nationwide.
On-site service for damage & malfunctions
- How to reach our helpdesk
- +49 231 880 857 0
- info@vtis.de.de
Tailored services for project business
Service overview for project customers
As a full-service system integrator, we deliver professional video surveillance and security concepts. We cover every stage—from planning through to commissioning. We want to provide our customers with a quality guarantee that creates real added value.
Planning security concepts
Every industry has its own specific characteristics—whether it’s competition, market dynamics, or simply the technical language. In addition, every company has its own philosophies, approaches, or strategies. Over our 27-year track record, we’ve learned to identify, understand, and implement these individual characteristics in a solution-oriented way. Within industries, we often encounter the same problems/requirements, such as: How do I automatically secure hazardous areas? How do I prevent major inventory discrepancies or protect myself against theft/burglary? Our security concepts address precisely these specific requirements and provide clear, efficient solutions. We also ensure that all your protection objectives are met and that only measures that are sensible and necessary are implemented.
Risk analysis
Every VTIS project begins with a comprehensive risk analysis. In this phase, our experts work with you to examine all potential hazard zones and areas of your company. Of course, we meet all your specifications and requirements to ensure the best possible solution for you. To do so, we look not only at all business workflows, processes, and premises, but also at existing security technology. How reliable a security concept really is depends heavily on how well the risk analysis is carried out. To meet the highest quality standards, our experts are on site to evaluate all the details required for smooth project planning. Learn more about VTIS video surveillance.
Project management
For an on-time and cost-effective project process, our experienced project managers are at your disposal. This means you always have consistent, qualified contacts who will support and advise you even beyond the implementation phase.
Installation & commissioning
Our team of qualified technicians ensures smooth installation, commissioning, and acceptance of all systems. To maintain our quality standards, our employees regularly take part in training, continuing education, and QM audits.
Service
We offer numerous services before and after the installation of a VTIS video surveillance system. These include remote support, RMA, on-site service technician visits, and much more.
Your direct line to us
Would you like to learn more about us?
If you have any questions about VTIS GmbH, would like a consultation, or need help implementing a custom video surveillance system, simply get in touch with us. Our team of specialists from Sales and Technology is available to assist you at any time.
- Email: info@vtis.de
- Tel: +49 (0)231 880 857 0
- Nikolaus-Groß-Str. 31
- 44329 Dortmund
- Email: info@vtis.de
- Tel: +49 (0)231 880 857 0
- Nikolaus-Groß-Str. 31
- 44329 Dortmund