Combat theft & inventory discrepancies

Video surveillance for retail

Our services

  • Deterrence and/or identification by means of facial recognition
  • Optimise staff planning by identifying peak times
  • Focus on areas with small, expensive items
  • Automatically monitor cashier theft, fraud and low value cashing-in
  • Detect disloyalty among staff and service providers.
  • Protect entrance areas, shop windows, car parks or loading areas in front of the warehouse against acts of violence, theft or vandalism

Your advantages

  • Customized IP video surveillance solutions
  • Planning, installation and maintenance – all from one source
  • More than 25 years of experience
  • ISO 9001-certified specialist company
  • More than 5,000 successfully implemented projects
  • Manufacturer-independent
  • Same contact person throughout the entire project
  • Friendly and uncomplicated support
We convince through results

How to reach us

Video surveillance

Theft & inventory imbalances

Hotspots cash register, warehouse, sales & outdoor areas: according to studies, around 5 billion euros of the annual losses in retail are due to theft and inventory discrepancies.
The German retail sector loses billions of euros in turnover every year due to inventory discrepancies, which is up to 1% of total revenue. Customers, organisational errors, suppliers but also employees are the most frequent causes of losses. In order to reduce inventory discrepancies, the retail trade has increasingly relied on employee training and data analysis in merchandise management in recent years. Recently, however, open video surveillance has come to dominate as the most popular security measure in the sector.
Example of a salesroom surveillance
Video surveillance with focus on individual cash registers with privacy masks
Monitoring of several cash registers with privacy masks
25 years experience

Why VTIS is the right partner

We use individual cameras in different subareas to achieve the most effective solution for you. In the checkout area, we install high-resolution IP cameras that automatically achieve brilliant mug shots in HD resolution in the event of assaults on the checkout staff, naturally without the card payment terminal being in the camera’s field of vision. The same camera can be linked to the POS system and documents the cashier transactions. In this way, the actual quantities of goods issued can be visually related to the cash register journal, as can the opening of the cash register without a registration process.

Videosystem Mast-Installation
Added value video surveillance

How can video surveillance in retail reduce inventory discrepancies?

VTIS has been the specialist for video surveillance in retail for more than 20 years. The largest supermarket chains in the DACH region are among our customers. We have equipped hundreds of stores with modern video surveillance systems. Our customers especially appreciate our efficient way of working, our flexibility and our know-how. Our many years of experience in wholesale and retail result in practicable, holistic security concepts with a focus on detecting inventory discrepancies.


What do people prefer to steal in retail?


  • Perfumes and cosmetics
  • Razor blades
  • Tobacco products
  • Spirits
  • Magazines
  • Coffee


  • Smartphone + Accessories
  • Memory cards
  • Printer cartridges
  • Small electrical appliances


  • Belts
  • Expensive women brands
  • Functional clothing

Hardware stores

  • Tools
  • LED Light Bulbs
  • Pallet goods

Countering organized theft

According to police crime statistics, reported shoplifting increased by 7.1% in 2015 compared to the previous year. The Federal Criminal Police Office and the EHI Retail Institute estimate that around a quarter of all shoplifting is attributable to gangs and organized crime. With our VTIS video surveillance tailored to your individual needs, in addition to deterring thieves, you can provide detectives with real-time surveillance while delivering information to help solve thefts or provide evidence.


Optimize customer frequency measurements

Customer frequency measurements in retail are becoming increasingly important. Many companies reward their employees based on customer frequency – more customers more profit sharing. For this model to work, an automated and accurate method is needed to provide relevant information about visitor traffic. We offer you a comprehensive and practical tool for customer behavior analysis. Not only does this provide a precise count of customers; it also gives you access to numerous applications to drive more visitors to your stores.

Analyze customer behavior

With video surveillance from VTIS, you get insights on your customers’ activities – in real time. We combine smart devices, software, analytics and reporting solutions into one powerful tool to improve your business performance. The result is a higher return on infrastructure (such as your IP video system), personnel and marketing investments, as well as improved visitor-to-customer conversion rates. Comparable analytics were previously only accessible in the online space. With VTIS, you use your IP video system as an active marketing tool.

No project runs like the other, so it is important for us to remain flexible and to be able to respond professionally to changing requirements. Using the example of one of Germany’s largest food discounters, we were able to handle a new requirement reliably and on time in a late project state. Specifically, this involved a new lighting concept for the discounter’s stores.

The new lighting concept and the resulting changes to the ceiling plans prevented the professional installation of the cameras. From planning to installation, we developed individual camera suspensions especially for this project, quickly, precisely and on schedule.

With VTIS, you benefit from a large partner network, highly trained employees and our many years of experience in the retail sector, which we would like to pass on to you in a joint project.

25 years experience

Profit from our KnowHow

Our many years of experience with video surveillance in wholesale and retail result in practicable, holistic security concepts with a focus on detecting inventory discrepancies and customer behavior analysis for sales optimization.

Represented throughout Germany

How can we
help you?

1 Step 1

VTIS GmbH (South)

Bergstraße 12
D-82024 Taufkirchen/München

VTIS GmbH (Central)

Nikolaus-Groß-Str. 31
44329 Dortmund

VTIS GmbH (North)

Kassenbarg 12
D-24598 Boostedt