Our services
- Monitoring as SaaS (Software as a Service)
- On-site monitoring (in-house operation)
- Remote support
- Remote maintenance
- On-site technician deployments in the event of incidents
- Monitoring your video system by experienced system technicians
Monitoring for video surveillance
Increase the reliability of video systems
With VTIS Monitoring, you can be sure that your VTIS IP video system operates reliably at all times. Experienced system technicians monitor the entire video network using PRTG, a mature monitoring software. Relax: as long as you don’t receive any alerts from VTIS, you know that all components of your video system are working as expected. If an incident occurs, VTIS will contact you to coordinate the next steps with you.
Monitoring as a service (SaaS)
The monitoring server is hosted in a secure data center in Germany. A monitoring probe is set up at the customer’s site. The captured metadata is transmitted to the monitoring server via a secure connection.
- Minimal installation at the customer site without additional hardware
- VTIS handles upkeep, maintenance, and notifications in the event of an incident
- Additional services such as alerting, ticketing system, or remote support
In-house monitoring (on-site)
VTIS sets up a monitoring server on your premises. All data remains with you and is not transferred to another server. Server upkeep and maintenance are handled by the customer.
- Complete monitoring installation at the customer site
- Upkeep, maintenance, and operation are the customer’s responsibility
- Powerful hardware required
- Analysis and response chain handled by the customer
Would you like to learn more?
Professional advice on monitoring
Our specialists from IT engineering and sales are always available to provide you with the best possible advice on VTIS Monitoring. Book a consultation appointment now.
Your added value with AI video surveillance
VTIS Monitoring benefits
Detect and prevent incidents proactively
Prevent failures and recording gaps in video footage
Automatic email notifications in the event of incidents
Remote support, ticketing system, and remote maintenance from the pros
Available as SaaS or on-premises
100% GDPR-compliant solution
No unnoticed hardware failures thanks to a proactive incident resolution concept
Automatic incident notifications—no extra work for you
Low and flexible costs
No hardware installation required
Automatic alerts with information about the source of the fault
Automatic or manual ticket creation from the incident notification
Monthly health reporting for your system
Data security
Privacy-compliant use of metadata and sensors
With VTIS Monitoring, we perform availability checks of servers, clients, switches, and cameras. We monitor the functionality and performance of software & hardware. VTIS Monitoring does not capture any recording or network data on your video system!
We do not access your video recordings or live image content. What we see is metadata provided by various sensors. This only shows system performance, functionality, and incidents. The analysis of the metadata is compliant with data protection law. No personal data is used or stored.
VTIS Monitoring – your added security value
Imagine the following scenario: a site with 30 surveillance cameras. They record and send live images to a central control room. However, for example, only 6 streams can be displayed on the monitors at the same time. If a camera fails unnoticed in this case, it may only be noticed when it’s too late. The recording or live image is lost. That’s exactly what you can prevent with VTIS Monitoring.
Your direct line to us
Would you like to learn more about us?
If you have any questions about VTIS GmbH, would like a consultation, or need help implementing a custom video surveillance system, simply get in touch with us. Our team of specialists from Sales and Technology is available to assist you at any time.
- Email: info@vtis.de
- Tel: +49 (0)231 880 857 0
- Nikolaus-Groß-Str. 31
- 44329 Dortmund
- Email: info@vtis.de
- Tel: +49 (0)231 880 857 0
- Nikolaus-Groß-Str. 31
- 44329 Dortmund