Preventive protection against failures and malfunctions

VTIS monitoring for video systems

Our services

  • Monitoring as SaaS (Software as a Service)
  • On-site monitoring (in-house operation)
  • Remote support
  • Remote maintenance
  • On-site technician assignments in the event of incidents
  • Monitoring of your video system by experienced system technicians

Your advantages

  • Planning, installation and maintenance by a professional company
  • More than 27 years of experience
  • ISO 9001-certified specialist company
  • More than 5,000 successfully implemented projects
  • Manufacturer-independent
  • Same contact person for the entire project
  • Friendly and uncomplicated support

How to reach us

We deliver convincing results

Monitoring for video surveillance

Increase the reliability of video systems

With the help of VTIS Monitoring, you can be sure that your VTIS IP video system is working reliably at all times. Experienced system technicians monitor the entire video network using PRTG, a sophisticated monitoring software. Relax: As long as you do not receive any warnings from VTIS, you know that all components of your video system are working as expected. In the event of an incident, you will be contacted by VTIS to discuss the next steps.

Monitoring as a service (SaaS)

The monitoring server is located in a secure data center in Germany. A monitoring sample is set up at the customer’s premises. The recorded metadata is transmitted to the monitoring server via a secure connection.

  • Minimal installation at the customer’s premises without extra hardware
  • VTIS assumes responsibility for care, maintenance, and reporting in case of faults.
  • Additional services such as alerting, ticket system or remote support

Monitoring in in-house operation (on-site)

VTIS will set up a monitoring server on your premises. All data remains in your network and is not transferred to another server. Maintenance and servicing of the server is carried out by the customer.

  • Complete installation of the monitoring system at the customer’s premises
  • Care, maintenance and operation are the responsibility of the customer
  • Powerful hardware required
  • Evaluation and reaction chain not provided by VTIS

You would like to find out more

Professional advice on the subject of monitoring

Our IT technology and sales specialists are always available to provide you with the best possible advice on VTIS monitoring. Secure a consultation appointment now.

Your added value with AI video surveillance

VTIS Monitoring advantages

Recognizing and preventing incidents

Prevent failures and recording gaps in the video material

Automatic notification of malfunctions via e-mail

Remote support, ticket system and remote maintenance from a professional

Available as SaaS or on premise

100% data protection compliant solution

No unnoticed hardware failures thanks to proactive fault clearance concept

Automatic notifications in the event of incidents

Low and flexible costs

No hardware installation necessary

Automatic alarm notifications providing information about the source of the fault.

Automatic or manual ticket creation from the fault message

Monthly health reporting of your system

Data security

Data protection-compliant use of metadata and sensors

We use VTIS Monitoring to carry out availability checks on servers, clients, switches and cameras. We monitor the functionality and performance of software and hardware. VTIS Monitoring does not capture any recording or network data on your video system!

We do not access your video recording or live image content. What we see is metadata provided by different sensors. Only the performance of the systems, functionality and malfunctions are displayed here. The evaluation of the metadata is compliant with data protection law. No personal data is used or stored.

VTIS Monitoring - your added security value

Imagine the following scenario: A site with 30 surveillance cameras. These record and send live images to a central control center. However, only 6 streams can be shown on the monitors at the same time. If a camera fails unnoticed in this case, it is only noticed when it is too late. The recording or the live image is lost. This is exactly what you can prevent with VTIS Monitoring.

Represented throughout Germany

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Represented throughout Germany

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be of assistance

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Represented throughout Germany

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